Shipping & Returns

The purchase of purple shoelaces includes postage (standard DL envelope mailed within Australia) and handling.

All laces will be posted within two working days of receipt of payment. Orders made through the site are processed from Monday to Friday.

Refunds & Returns

Monetary Donations
Your decision to donate to Wesley Mission Brisbane is appreciated. As with any tax-deductible charitable contribution, any online contribution made to Wesley Mission Brisbane cannot be cancelled or returned once it has been approved and completed.

Shoelaces
There is no refund on purchase of promotional shoelaces, however subject to availability, replacement may be considered if a product is deemed faulty from a manufacturing perspective.